+61 (0)2 9190 7585

or

+61 (0)2 9190 7583

Level 27, Tower One, 100 Barangaroo Avenue, Sydney, NSW 2000 Australia

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Make sure your headset microphone and webcam are plugged in

iSee uses your default webcam and audio devices so make sure that they are plugged in each time before launching iSee.

 

headset/earphones with an integrated microphone will minimize your background noise and get the best from the directional audio.  For more information on headsets for iSee click here

 

Download and install iSee

Click on the button to download the iSee installer to your computer (see system requirements). Some school and corporate networks will have the iSee client available for installation from their internal software catalogue. 

 

*Note that if you are from the Qld Department of Education you will need to use the Qld specific client which can be found here.

Open the iSee installer and follow the prompts to install iSee onto your computer.

*Note - This requires administrator access on the machine

More help

Open iSee and check your correct camera and microphone are selected.

More help

Click OK and you are now ready to start using iSee

 

Join your iSee session

Using a course link or guest invitation

If you are following a link from your course website or have been sent a link that looks like "http://oneclicklaunch.iseevc.com/Default.aspx?meetingid=........"  - go back to the link after you have installed iSee on your machine and click on the orange 'Join Now' button or follow the 'Join Meeting' instructions. This will launch iSee and log you in to your session. Note that some organisations will require you to fill in your profile before proceeding to your session.

With a user account

If your school or organisation has sent you the details of your iSee account with a username and password, then you can open iSee and log in. Once logged in you can choose which of your enabled sessions you want to enter.

With a meeting ID

If you have been sent an iSee 'meeting ID' then open the iSee client and paste the meeting ID into the username box. Leave the password blank and click the 'Sign In' button to enter your session. alternatively you can select 'Sign in As Guest' and paste in your meeting ID.

If you are having difficulty entering your iSee session please contact your host organisation or meeting organizer for assistance.

 

Moving around

Being in iSee is just like being in the real world, where your voice fades out with distance and you walk around to talk to others and look at what interests you.

There are a bunch of easy ways to move around in iSee - here are some of the easiest and best to get you started. 

Using the keyboard to move

One of the easiest ways to move is to use the arrow keys at the bottom right of your keyboard. If you are a gamer you might also want to use the WSAD keys. You can also jump by using the spacebar.

Note that the keyboard movement controls are automatically disabled when your mouse pointer is over a content board. So if your keyboard controls suddenly seem to stop working, move your mouse pointer away from any boards and the controls will work again.  

Using the mouse to move

You can use your mouse or touchpad to move around. Left click and drag with your mouse to look around. To walk you can double click on the ground where you would like to go, or you can right click (Ctrl + click for Mac) and choose either walk or teleport to get there.

Using auto arrange

The auto arrange feature creates a series of seats to help people arrange themselves. To take one of the seats, right click on a seat and select 'Take Seat'. You can turn to each side while in the auto arrange seating, but can't move forward or backward. To exit the auto arrange seating at any time click the 'Exit' tab at the top of the window. 

 

Controlling audio and video

You can mute audio or video feeds at any time in iSee. This might be to cut down on background noise, to reduce bandwidth, or to have a private moment without disconnecting from your session. 

Muting yourself

To mute yourself simply click on the icons in the top right corner of the iSee window to mute your microphone, speakers or camera. 

Push to talk

If your background is noisy it's best to switch to 'push to talk' mode to make it easier for other people to hear.

After selecting the 'push to talk' mode from the top right hand pull down menu, you need to hold down the microphone button in the bottom center of the window and turn it green while you talk. You can turn it green by holding down the left mouse button on the microphone icon while you talk, or holding down the 'T' key while you talk. 

Your microphone is live while the button is green and off when it is white.

Muting others

If someone near you is making a lot of noise you might want to mute them so that you can better listen to others. To mute their audio simply click on the speaker icon on their video feed. This only mutes them for you and they are free to keep talking to others.

If your bandwidth is very limited you may want to mute a persons video feed so that you don't have to download it. You can do this by clicking on the camera icon on their video feed.